*  Make sure you are logged on as a user with administrator rights:

Right click on the file directory: C:\AUTOFLUID10 > Properties > Security tab
Click on the corresponding user name: "full control" must be checked.

If you are using the USB key protection system and your USB key doesn't light up then try plugging it into a different USB ports.

1. Check your CAD software compatibility:

AUTOFLUID 10 is compatible with:

AutoCAD Full 2006 to 2019
Bricscad Pro V12 to V18
ZWCAD Pro 2012 to 2015
AutoCAD LT and Cadsta Max (same year of version) 2012 to 2018

2. In your CAD software command line type: cui (enter)


* Check your work space settings (they must be set to current AND default): 

> Select your work space
> Right click "set current"
> Right click > "Default settings" > "Apply" > "Close"

* For AutoCAD: If you see a (UNRESOLVED) and/or (MIGRATED): right click > "unload" > "OK"

3. In your CAD software command line type: appload (return)
In "Startup Suite":

 Click on "Contents" and delete all AUTOFLUID related content > "Close".

4. Check your Windows and Excel  settings:

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013/2016

5. Check that your AUTOFLUID is updated: 

Display the latest patch number.
Download the patch.

If the problem continues please fill in the hotline form to contact a technician.

* Make sure you are logged on as a user with administrator rights:

Right click on the file directory: C:\AutoFLUID > Properties > Security tab
Click on the corresponding user name: "full control" must be checked.

1. If your USB key doesn't light up then try plugging it into a different USB port.

2. In your CAD software command line type: CUI (return)


* Check your work space settings (they must be set to current AND default):

> Select your work space
> Right click "set current"
> Right click > "Default settings" > "Apply" > "Close"

* For AutoCAD: If you see a (UNRESOLVED) and/or (MIGRATED): right click > "unload" > 'OK'

3. In your CAD software command line type: appload (return)
In "Startup Suite":

 Click on "Contents" and delete all AutoFLUID related content > "Close".

4. Check your Windows and Excel  settings:

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013

5. Check that your AutoFLUID is updated: 

Display the latest patch number.
Download the patch.

If the problem continues please fill in the hotline form to contact a technician.

* Make sure you are logged on as a user with administrator rights:

Right click on the file directory: C:\AutoFLUID10 > Properties > Security tab
Click on the corresponding user name: "full control" must be checked.

- If you are using the USB key protection system:

  Test your key by plugging it into different USB ports.

  If the error message persists:

     1. Select C:\AUTOFLUID10\DPCOM.bat > Right-click
          > 'Execute as an administrator'

     2. Launch AUTOFLUID.

- If you are using the IDN protection system (serial number):

  This message means that your license is not authorized yet.
  Click on ‘IDN License’ and follow the instructions that were sent by email.

* Make sure you are logged on as a user with administrator rights:

Right click on the file directory: C:\AutoFLUID > Properties > Security tab
Click on the corresponding user name: "full control" must be checked.

>  Test your USB key by plugging it into a different USB port

If the error message remains:

1. Unplug your USB key and quit your CAD software.
 
2. Click the Start button  > "Control panel" > Double click "Uninstall or change program" > Click on "Sentinel Protection Installer..." > "Uninstall".
If several of these are present, please uninstall them all.


3. Restart your computer.

4. Re-install Sentinel: double-click on C:\ AutoFLUID2009B\ATF\sent\SPI758.bat

Check that the installation was successful:
("Control panel"> "Uninstall a program").

5. Select C:\AutoFLUID2009B\DPCOM.bat
> Right click on 'Execute as an administrator'

6. Re-open your CAD software and plug in your key
(the message "installing device driver software" must appear at the bottom of the screen beside the clock).

Test by launching AutoFLUID.

If the problem continues, please fill in the hotline form on this page to get in touch with a technician.

Install the latest available patch:

Display the latest patch number.
Download the patch.

No error message is displayed OR error messages displayed:

- AUTOFLUID command interrupted.
- ; error: End Of File (EOF)
- ; error: incorrect structure in the list of entries
- ; error: malformed list on input

> See paragraph "Preferences issue"

Error message:

- AUDIT-00 AUTOFLUID will not operate properly on this drawing

> See paragraph: "Slow speed issue with some .DWG files".

This message will appear in the command line if your installation is incomplete.
To check the installation go to C:\AutoFLUID2009B\Plus ; This folder must contain the following folders and files:


If this isn't the case please re-install AutoFLUID:

1. Delete the folder AUTOFLUID2009 from your C:\ hard drive

2. Re-install AutoFLUID by downloading the CDROM AutoFLUID2009B

Click here to see install instructions.

If the problem continues please fill in the hotline form to contact a technician.

There are too many applications running on the same .DWG at once. You must purge some of them.

1. Open your CAD software with an empty file

2. In the command line type: _ RECOVER and select your .DWG file 

3. Save the .DWG and then PURGE it using the CAD basic command

4. Save the .DWG and close it

5. Repeat the PURGE operation once

6. Reopen your .DWG file and launch the AUTOFLUID Files Treatment:

    * Uncheck the options boxes
    * Click on "Start treatment"


7. Save the .DWG.

If the treatment crashes (too many entities to be treated)

1. Reopen your .DWG file and launch AUTOFLUID

2. In your CAD software command line type: (Purge-dico) and validate

3. Save the .DWG and close it

4. Repeat the operation once

5. Restart the AUTOFLUID Files Treatment (see image above):

    * Uncheck the options boxes
    * Click on "Start treatment"

6. Save the .DWG.

If the problem continues please fill in the hotline form to contact a technician.

There are too many applications running on the same .DWG at once. You must purge some of them.

1. Open your CAD software with an empty file

2. In the command line type: _ RECOVER and select your .DWG file 

3. Save the .DWG and then PURGE it using the CAD basic command

4. Save the .DWG and close it

5. Repeat the PURGE operation once

6. Download the file purge-applic-compresse.zip and save it in C:\AUTOFLUID

7. Uncompress the file. The file 'purge-applic.lsp' should appear

8. Reopen your .DWG file

9. In your CAD software command line type : appload (return)

Run the file C:\AUTOFLUID\purge-applic.lsp >  'Load > 'Close'

10. The process may take several minutes to complete. Save upon completion

11. Repeat the operation once

When all the relevant files are purged then test AUTOFLUID.

If the problem continues please fill in the hotline form to contact a technician.

This issue is linked to your choice of language for Windows.

1. in 'Control panel' > 'Clock, Language and Region' > click on 'Region' 

2. In the 'Administrative' tab > 'Change system locale' > select  'English'


If the problem continues, please fill in the hotline form on this page to get in touch with a technician.

1. In your CAD software command line type: appload (return)

2. In Startup Suite:


Click on "Contents" and delete all AUTOFLUID related content.

1. Right clic on the ruban or any toolbar.

On the menu, open 'Program options' then 'Files'. Select 'support file search path'.

5. If C:\AUTOFLUID10\ATF\bmp is missing, add it by clicking on 'Add path'. Find it through your computer files then 'OK'.

1. In your CAD software command line type: options (return)

2. In the "Display" tab un-check the option below:


3. Click on the 'Files' tab and check that it contains the following path:


If the path is missing then add it by clicking on the "add" and "browse" buttons.

4. In your CAD software command line type: appload (return)

5. Select the AUTOFLUID menu: C:\AUTOFLUID10\AUTOFLUID10-Menu-EN.lsp > Load > Close.

1. In your CAD software command line type: options (return)

2. In the "Display" tab un-check the option below:


3. Click on the "Files" tab and check that it contains the following path:


If the path is missing then add it by clicking ont the "add" and "browse" buttons.

4. In your CAD software command line type: appload (return)

5. Select the AutoFLUID menu corresponding to your program: C:\AutoFLUID2009B\Menu\load-menu-for--**CAD > Load > Close.

If the problem continues please fill in the hotline form to contact a technician.

* Make sure you are logged on as a user with administrator rights:
 
Right-Click on the file directory C:\AUTOFLUID10 > Properties > Security tab
Click on the corresponding user name > "Full Control" must be checked.

1. In your CAD software command line type: cui (return) 

* Select "All customisation Files"
* Right-click on "AUTOFLUID10" > "Unload AUTOFLUID10"
* Right-click on "AF-DOUBLECLIC" > "Unload AF-DOUBLECLIC".

2. In the same dialogue box: check your workspace (it must be set to "current" AND "default"):


* Select your workspace
* Right-click on "Set Current"
* Right-click on "Set Default" > "Ok"
 
3. In your CAD software command line type: appload (return)

In "Startup Suite":

Click on "Contents" and delete all AUTOFLUID related content > "Close".

4. Select the menu C:\AUTOFLUID10\AUTOFLUID10-Menu-EN.lsp
> Load > Close.

* Make sure you are logged on as a user with administrator rights:
 
Right-Click on the file directory C:\AutoFLUID > Properties > Security tab
Click on the corresponding user name > "Full Control" must be checked.

1. In your CAD software command line type: cui (return)
 


* Select "All customisation Files"
* Right-click on "AUTOFLUID 2009B" > "Unload AUTOFLUID 2009B"
* Right-click on "AF-DOUBLECLIC" > "Unload AF-DOUBLECLIC".

2. In the same dialogue box: check your workspace (it must be set to "current" AND "default"):


* Select your workspace
* Right-click on "Set Current"
* Right-click on "Set Default" -> "Ok"
 
3. In your CAD software command line type: appload (return)

In "Startup Suite":


 Click on "Contents" and delete all AutoFLUID related content > "Close".

4. Quit your CAD software.

5. Double-click on the file: C:\AutoFLUID2009B\menu\menu.bat

6. Restart your CAD software - in the command line type: appload (return)

7. Select the AutoFLUID menu corresponding to your program: C:\AutoFLUID2009B\Menu\load-menu-for--**CAD > Load > Close.
 
If the problem continues please fill in the hotline form to contact a technician.

1. In your CAD software command line type: appload (return)

2. Load the English menu:

For AUTOFLUID 10: C:\AUTOFLUID10\AUTOFLUID10-Menu-EN.lsp
For AutoFLUID 2009B: C:\AutoFLUID2009B\Menu\Load-menu-for-***.lsp.

This happens when the AUTOFLUID menu loads up as main menu instead of partial menu.

1. In your CAD software command line type : menu (return)
Then select acad.cuix.



2. In your CAD software command line type: appload (enter)
Then load the AUTOFLUID menu.

If the problem continues please fill in the hotline form to contact a technician.

* Make sure you are logged on as a user with administrator rights :

Right-Click on the file directory C:\AUTOFLUID > Properties > Security tab
Click on the corresponding user name > "Full Control" must be checked.

* Check the paragraph: "Re-installing the menu"

There are too many applications running on the same .DWG at once. You must purge some of them.

1. Open your CAD software with an empty file

2. In the command line type: _ RECOVER and select your .DWG file 

3. Save the .DWG and then PURGE it using the CAD basic command

4. Save the .DWG and close it

5. Repeat the PURGE operation once

6. Reopen your .DWG file ans launch the AUTOFLUID File Treatment:

    * Uncheck the options boxes
    * Click on "Start treatment"


7. Save the .DWG

If the treatment crashes (too many entities to be treated)

1. Reopen your .DWG file and launch AUTOFLUID

2. In your CAD software command line type: (Purge-dico) and validate

3. Save the .DWG and close it

4. Repeat the operation once

5. Restart the AUTOFLUID Files Treatment (see image above):

    * Uncheck the options boxes
    * Click on "Start treatment"

6. Save the .DWG.

If the problem continues please fill in the hotline form to contact a technician.

There may be an issue with the accented letters in the PLUS directory:

1. Go to the Windows Explorer: 
   - C:\AutoFLUID2009B-b48\Plus

2. Rename subfolder names with the correct spelling
Your folder must be identical to the one below:

3. Launch AUTOFLUID

There are too many applications running on the same .DWG at once. You must purge some of them.

1. Open your CAD software with an empty file

2. In the command line type: _ RECOVER and select your .DWG file 

3. Save the .DWG and then PURGE it using the CAD basic command

4. Save the .DWG and close it

5. Repeat the PURGE operation once

6. Download the file purge-applic-compresse.zip and save it in C:\AUTOFLUID

7. Uncompress the file. The file 'purge-applic.lsp' should appear

8. Reopen your .DWG file

9. In your CAD software command line type : appload (return)

Run the file C:\AUTOFLUID\purge-applic.lsp >  'Load > 'Close'

10. The process may take several minutes to complete. Save upon completion

11. Repeat the operation once

When all the relevant files are purged then test AUTOFLUID.

If the problem continues please fill in the hotline form to contact a technician.

Your current preference set is AUTOFLUID's own basic preference set. It cannot be modified.

> Create a new preference set or import an existing one.

If AUTOFLUID won't run on a DWG :

> In your CAD software command line type: 2016 (return)

This will break the link between the DWG and the preference file.
You will have to reimport it when opening the DWG.

If the problem continues please fill in the hotline form to contact a technician.

1. Quit your CAD software.

2. In Windows Explorer, double-click on the file:
     - AF 2009: C:\AutoFLUID2009B\ATF\prf\prf.exe
     - AF 10: C:\AUTOFLUID10\ATF\prf\Pref-de-base.exe

3. Test drawing in a blank file using the basic AUTOFLUID preference.

  > If the problem continues please contact the HOTLINE.

  > If AUTOFLUID loads correctly:

    * Load the latest preference file used

    * If the problem comes back please email your .DWG and your .pref
      file to hotline@traceocad.fr.

1. Quit your CAD software.

2. In Windows Explorer, double-click on the file:
     - AF 2009: C:\AutoFLUID2009B\ATF\prf\prf.exe
     - AF 10: C:\AUTOFLUID10\ATF\prf\Pref-de-base.exe

3. Test drawing in a blank file using the basic AUTOFLUID preference.

  > If the problem continues please contact the HOTLINE.

  > If AUTOFLUID loads correctly:

    * Load the latest preference file used

    * If the problem comes back please email your .DWG and your .pref
      file to hotline@traceocad.fr.

This message means that your preference file is damaged.
Send your plan and your .pref to hotline@traceocad.fr so that we fix it.

While waiting for your fixed pref:

1. Quit your CAD software.

2. In Windows Explorer, double-click on the file :
     - AF 2009: C:\AutoFLUID2009B\ATF\prf\prf.exe
     - AF 10: C:\AUTOFLUID10\ATF\prf\Pref-de-base.exe

3. Launch your CAD software 

4. Load AUTOFLUID with the BASE preference file.

This message means that your preference file is damaged.
Send your plan and your .pref to hotline@traceocad.fr so that we fix it.

While waiting for your fixed pref:

1. Quit your CAD software.

2. In Windows Explorer, double-click on the file :
     - AF 2009: C:\AutoFLUID2009B\ATF\prf\prf.exe
     - AF 10: C:\AUTOFLUID10\ATF\prf\Pref-de-base.exe

3. Launch your CAD software 

4. Load AUTOFLUID with the BASE preference file.

Please follow the same routine as described below. This example shows the case of dampers:

1. In your CAD software command line type: 392 (return)


2. Check that the DWG file related to the property tag indicated is present in the directory: C:\AUTOFLUID\Plus\2-reperes_attribues
(in the example below the file is called: AF-REG)


3. If the file AF-REG.DWG does not exist three solutions are available :

   1. You can create a new one : 
   Open an existing file >File > Save as > AF-REG.DWG
   Modify it if needed, then save and quit.

   2. Choose another from the list

   3. Uncheck the box in the "dampers" frame.
       (You won't be able to count the dampers anymore).

If the problem continues please fill in the hotline form to contact a technician.

1. Quit your CAD software.

2. Open the file Lm-a-20.var


3. Change the word "nil" for the letter "T"

4. Save and close the file.

5. Restart your CAD software.

If the problem continues please fill in the hotline form to contact a technician.

To avoid AUTOFLUID modifying your ECHLTP you must change your preference :

1. Load AUTOFLUID (click on the spanner icon) and then change your preferences  > 'Modify' > 'Scale of the line types'.

2. Check the box 'Do not manage the system and the Linetype scale factor'.


If the problem continues please fill in the hotline form to contact a technician.

For example :

 
In your CAD software command line type:
    
> fillmode (return)
> 1 (return)  
> _UCS (return) (return)
> repere (return) (return)
> _VSCURRENT (return)
> 2 (return).

If the problem continues please fill in the hotline form to contact a technician.

1. Check your Windows and Excel settings:

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013/2016

2. In your CAD software command line type: options (return)
 

The file path to Excel should be present in the 'Files' tab:

> In our example : C:\program files\microsoft office\office14

3. If it is missing then: 'Add' > 'Browse' to insert it:

Click on the Start button

> Type excel.exe in Windows search bar

> Right-click on the file found > ‘Properties’

> Copy the file location.


4. Paste the file location > Ok.


If the problem continues, please fill in the hotline form on this page to get in touch with a technician.

Check your Windows and Excel settings :

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013/2016

Check your Windows and Excel settings :

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013/2016

Check your Windows and Excel settings :

Windows 7 - Windows 8 - Windows 10
Excel 2010 - Excel 2013/2016

For example: adding a new linetype that contains three letters:
------ AAA ------ AAA ------

1. Quit your CAD software.

2. Open the file: C:\AUTOFLUID\Plus\5-Type_de_ligne\User.lin

3. Copy and paste the two lines of an existing type of line into the section "TYPE DE LIGNE à 3 Lettres".

4. Modify the letters in your copy of the definition.

Make sure not to modify any of the numbers.

See below in orange the text you should modify (ALWAYS IN CAPITAL LETTERS):
     
A_FLUID_AAA, --- AAA --- AAA --- AAA --- AAA --- AAA --- AAA ---
A,1.25,-0.079,["AAA",ARIAL,S=0.25,X=0,Y=-0.107],-0.829

5. Save the file.

Warning: you MUST repeat the same operation in the file Useriso.lin".

6. Restart your CAD software.

Each material part can be marked with an assigned block, which is called 'property tag' or 'assigned tag'.

You can create your own assigned tag - it can contain up to 20 attributes.
There are no particular constraints on an attribute's Tag / Prompt / Default value.

How to add a new assigned block:

1. Open an existing assigned block (ex : C:\AUTOFLUID\Plus\Reperes_attribues\AF-CCF.dwg)

2. Save as C:\AUTOFLUID\Plus\Reperes_attribues\MY-BLOCK.dwg

3. Modify, add or delete attributes, and save the file.

4. Launch the 'Property tag' command and choose your new block in the list:




Check the corresponding box to have the assigned tag automatically inserted when drawing material parts:



Helpful tips:

> An attribute's tag must be precisely defined: it will be the column title of your bill of materials' table.

> If an attribute's tag is "LM-NUMERO": when you will be inserting a material part, the assigned tag will insert as well - it will automatically be filled with a number corresponding to the number of blocks of the same name found in the file.

> If an attribute's tag is "LM-SECTION" or "LM-NOM": when you will be inserting a material part, the assigned tag will insert as well and the size or the layer's name will automatically be filled.

Reminder!

Two tags of the same block cannot have the same name.
An attribute can be visible or hidden.

1. On the desired toolbar click on 'Modify the specification'


2. Select a free specification > 'Rename'


3. Rename it > Ok.


4. Once the ND is entered, access the material values - In this example: Nominal pipe sizes.


5. Enter the values and save.


All the values that have not been filled initially will be asked while routing the network, when the material part will be needed.

Reminder! Both concerned diameters must be filled for the reducers and reduced tees.

You can save your edits by copying the folder 'PLUS" from AUTOFLUID.


If re-installing AUTOFLUID, simply paste this copy to replace the former folder.

You can save your edits by copying the folder 'PLUS" from AutoFLUID.


If re-installing AutoFLUID, simply paste this copy to replace the former folder.

1. Copy the folder C:\AutoFLUID2009\Plus\5-Type_de_ligne

2. Paste it in C:\AUTOFLUID10\Plus (this will overwrite the existing one)

1. Copy the files contained in the folder C:\AutoFLUID2009\Plus\2-repères_attribués

2. Paste them in C:\AUTOFLUID10\Plus\2-reperes_attribues (this will overwrite the existing files)

Compress the folder C:\AutoFLUID2009\Plus\1-spécifications and send it to hotline@traceocad.fr so that we can help you retrieve the 2009 data for use in AUTOFLUID 10.